30 Day Change of Mind Policy - ONLINE ONLY
All items purchased From Robins Kitchen come with a thirty (30) day refund guarantee in addition to your statutory rights. If, for any reason whatsoever, you are not satisfied with these products, you may, within thirty (30) days of item purchase being delivered, return the Product in the original packaging to ensure they are adequately protected in transit, with all tags and stickers still attached and with your original tax invoice (as proof of purchase) to us for a full refund of the purchase price of the Product.
This refund does not include the costs of postage. The Customer is responsible for return postage to our warehouse. We cannot accept returns in store for change of mind. We recommend that items are returned to us via courier or registered post to ensure that they are protected and insured during transit. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused.
For information on the most appropriate way to return items for change of mind you must first contact the Robins customer service team via one of the following methods:
Toll Free: 1300 136 936
Next Business Day Dispatch
All Items will be shipped the Business day following acceptance of your order where possible. Estimated delivery time within Australia is approximately 2 to 10 days from the date your payment is received. The estimated delivery times are in business days (Monday through Friday excluding Public holidays).
Estimated times are to be used as a guide only depending on your location and the availability of stock. Whilst we endeavour to fulfil all orders, please note some items, sizes or colours may not be available at the time of dispatch. Robins Kithen willnot process back orders. If your Product has not arrived after the estimated delivery time, please contact us on either 1300 136 936 or email@example.com
Free Shipping on all Orders over $89 (inc gst) at Robins Kitchen
All orders with total of $89 or more (inc gst) will be exempt from shipping charges on www.robinskitchen.com.au.